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  • How long will it take to get a reply after we send you an inquiry?

    On working days, we will reply to you within 12 hours of receiving the inquiry.

  • Are you a direct manufacturer or a trading company?

    We are a factory that produces and sells our products with guaranteed quality and favorable prices.

  • How does your company guarantee product quality?

    We will conduct corresponding inspections after each process. We will inspect the shipped products according to customer requirements and international standards.

  • What should I do if the water pump cannot start?

    Check the power supply (phase loss, fuse blown) or mechanical failure (impeller stuck, pump shaft rusted).

  • What could be the reason for insufficient flow?

    Speed ​​mismatch, pipeline blockage, impeller wear or too high suction head.

  • How do you deal with severe vibrations in the water pump?

    Check mounting stability, bearing wear, rotor balance, or pipe support.

  • How do you troubleshoot motor overheating?

    Power supply problem (unstable voltage, phase loss), excessive load, or lack of bearing oil.

  • How to extend the life of the water pump?

    Lubricate bearings regularly, clean impeller blockages, and check the seal

    .

  • What factors should be considered when selecting a pump?

    Flow rate, head, medium characteristics (if containing particles, a sewage pump should be selected) and energy efficiency standards.

  • Why does the water pump trip immediately after starting?

    This may be caused by a motor short circuit or ground fault (measure insulation resistance with a megohmmeter), or an overload due to impeller blockage or bearing failure.